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Elastic partners with OpenAI for CX service management

Elastic · Aug 12, 2026 · cxtoday
Elastic partners with OpenAI for CX service management
generative-ai-adoptionobservability-monitoringdata-analytics-demandenterprise-it-budgets

The collaboration integrates generative AI into search and observability workflows, potentially expanding Elastic's addressable market within customer experience management.

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